Customer Testimonials | Glass Doctor of The Gold Country

Customer Testimonials

From 1659 reviews
Laurie Francis
Laurie Francis

Great people, great experience. What else can you ask for! I stayed and waited for my vehicle and they have a great waiting area yo work from. Staff is very knowledgeable. I have a luxury convertible and the replace went without any issues…

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Response from business owner

Laurie, Thank for this awesome compliment. We appreciate your business and look forward to helping you with any future glass needs.

via Google
Jeremy Maddux
Jeremy Maddux

Prompt service and fast friendly on the phone and service at home ! Best ever !

Response from business owner

Jeremy, thank you for this fabulous complement. Glad we were able to help you.

via Google
Cassie Gilliam
Cassie Gilliam

As always, friendly, professional and quick

Response from business owner

Cassie, Thank your for the kind words. We appreciate the business and look forward to helping you with any future glass needs!

via Google
Todd Story
Todd Story

Friendly people, quick work. Done right. Only took 1 day to book a appointment

Response from business owner

Todd, thank you for this awesome review. It was good to see you again!!

via Google
Louise Garcia
Louise Garcia

Excellent customer service. Explained the process and timeline and exceeded expectations on each! Friendly and professional

Response from business owner

Louise, Thank you so much for the 5-star review. I am so pleased that were able to make the process smooth for you.

via Google
Jim Tassos
Jim Tassos

great service fast friendly done right

Response from business owner

Jim, We are happy that we were able to help you so quickly. Thank you for the awesome 5-star review.

via Google
Karl Huckaby
Karl Huckaby

Very friendly. Came in out of the blue for a windshield replacement, and completed the next day.

Response from business owner

Karl, it was a pleasure meeting you and replacing your windshields. Good luck with all the labs (dogs).

via Google
steve smith
steve smith

Jake and his crew did a wonderful job with a very difficult situation, involving broken window frames that were over 30 years old. They look good as new now, and the job was completed in In a timely fashion,. These guys Are very …

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Response from business owner

Mr. Smith, Thank you for this awesome review. We appreciate your business and are so thrilled that you are pleased with your new windows. We will make sure Jake and his crew know how happy you are with your windows and their work.

via Google
Patricia Simpson
Patricia Simpson

Was very and it looked like nothing happened to my windshield.

Response from business owner

We are glad that you are happy with your windshield. Let us know if you glass needs in the future.

via Google
K
K

Took my car in for a windshield replacement. I have a newer car and all ym sensors are on my front windshield. I was told it would take about 4 hours. Was done in about 2 hours. Beautifully done. My car looks brand new again. Great work. …

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Response from business owner

Thank you for this wonderful review. It was our pleasure to help you with your glass needs.

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Del Albright
Del Albright

Excellent, fast, friendly service

Response from business owner

Del thank you so much for this awesome review. It was nice to see you again.

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Jerhet Ask
Jerhet Ask

They did a GREAT job on my auto glass!! I wasn't sure who to use, so I was putting it off. Was eating dinner with friends when I mentioned my windshield needed to be repalced. Tyler from Glass Doctor gave me his card and offered to come …

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Response from business owner

What a nice compliment. Thank your for the 5-star phenomenal review. It was a pleasure helping you with your glass needs.

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charli c
charli c

Great service. Quick and professional work

Response from business owner

Charli, We appreciate this wonderful review. We were happy to help you with your glass needs.

via Google
Isaias Aguilera
Isaias Aguilera

Great service , very friendly and knowledgable …

Response from business owner

Isaias, thank you for the 5-star review. It was a pleasure to help you with your glass needs.

via Google
PKpapa 2010
PKpapa 2010

Family friendly fast professional and very helpful best glass shop in the area will always have my business

Response from business owner

Thank you for this awesome 5-star review. We look forward to helping you in the future, should you have any glass needs.

via Google
Gayle Goetz
Gayle Goetz

Excellent people. Professional and very respectful. Jennifer took care of everything for me. Lauren was very patient and helpful. She listened to me rambling on about how I was going to walk to Great Clips and get my wild hair tamed, …

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Response from business owner

Gayle, thank you for these kind words and this fantastic 5-star review. It was a pleasure to help you, and your hair looked fantastic.

via Google
Gabriel Deamicis
Gabriel Deamicis

Very professional and thorough.

Response from business owner

Gabriel, thank you for this fantastic review. We are pleased that you had such a great experience. We look forward to helping you with any future glass needs.

via Google
Annie Kaufman
Annie Kaufman

They did a great job on replacing the windshield on my 2023 honda civic sport and my husbands 2010 vw gti. Jennifer is great!! Made us feel at home while we waited. Kept us informed with everything. Will definitely do business there again!

Response from business owner

Annie, I am so happy you had a great experience with us and I am glad we were able to do both of your vehicles on the same day. We look forward to helping you with any future glass needs that you might have.

via Google
Andrea Kilafwa
Andrea Kilafwa

Brought 2 of my cars in at one time, everything was a smooth process. They actually went above and beyond because my passenger door wasn’t opening at all and they fixed it without me even asking and they even glued the cloth part of my car …

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Response from business owner

Thank you Andrea for this wonderful review. It was a pleasure meeting you and your family.

via Google
lisa gary
lisa gary

Easy to get appointments. Very nice and friendly. Did a great job on replacing my car window I would highly recommend this place m.

Response from business owner

Thank you Lisa for this awesome review. We were happy to help you with your glass needs and look forward to helping you in the future should you need us.

via Google
Randy Siron
Randy Siron

On time, great job Tyler!

Response from business owner

Thank you Randy. We are pleased you had a good experience. We will pass along the great news to Tyler.

via Google
Mark Mudrik
Mark Mudrik

Good customer service, did the job quick and professional highly recommend

Response from business owner

Mark, thank you for the kind words. I'm glad we were able to help you with your glass needs. Please reach out should you need us in the future.

via Google
Joel Hessing
Joel Hessing

Our shower door just wouldn’t close. It wouldn’t fit right. Mark took the hinges apart, showed me everything he had to do, and then reassembled everything. Now the door fits better than when we bought the house.

Thanks for a job done right…

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Response from business owner

Joel, it was my pleasure!

via Google
Susan Benson
Susan Benson

The Glass Doctor, Tyler Mitchell, replaced our gas fireplace glass cover, and It looks new again! Tyler has a professional demeanor, and he works fast, gets right to it. Thank you Tyler…and the team at The Glass Doctor!

Response from business owner

Susan, thank you for this fantastic review. I am so excited Tyler got your fireplace door fixed, perfect timing for the season.

via Google
David Sugar
David Sugar

The people at Glass Doctor were professional, helpful, courteous, and knowledgeable. They quickly replaced my windshield and recalibrated all of the cameras and sensors involved. They were easy to work with and I highly recommend them.

Response from business owner

David, Thank you for the kind review. We were more than happy to help you with your windshield and look forward to working with you on any future potential glass projects.

via Google
Jon Koopman
Jon Koopman

Tyler and his crew from Glass Doctor of the Gold County were knowledgeable, professional, timely and did a great job replacing multiple double pane window panes in my house. These were large, high windows and both the measurement/estimate …

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Response from business owner

Mr. Koopman, What a nice compliment. Thank you for this and any future glass needs you might have.

via Google
Jean Del Monte
Jean Del Monte

They are very quick to replace your windshield and very friendly. Second time I’ve used them will definitely come back if needed.

Response from business owner

Jean, that you so much for your repeat business. It is appreciated.

via Google
Kelly Perreault
Kelly Perreault

The ladies and Nick were very professional. Nick took the time to inspection our windshield for other damage than what we report. Thank you staff of The Glass Doctor for taking care of me!! 😀

Response from business owner

Kelly, thank you for this wonderful review. So glad we were able to help you with you with this and any future glass needs you have.

via Google
Monica Maraspini
Monica Maraspini

I am so glad I picked this company for my window replacement. Jake and his associate were very kind and professional from start to finish! If need be, I would definitely use them again! It’s so nice to be able to see out of my window …

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Response from business owner

Monica, I am so glad you have your beautiful view back. Thank you for the 5-star review!

via Google
Ali Alcamo
Ali Alcamo

Such an easy experience working with Glass Dr. they open early, are efficient and professional. I won’t go anywhere else!

Response from business owner

Ali, thank you so much for this awesome review. We are thrilled you had a great experience.

via Google
Christine Schjei
Christine Schjei

They were awesome replacing my shattered windshield & even vacuumed my car from all the scattered glass. I would recommend them to anyone who needs glass repair or replacement at a reasonable cost & they were done in 2hrs too. Soooo awesome…

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Response from business owner

Christine, it was a pleasure helping you with your glass needs.

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todd peterson
todd peterson

Initially, I was not impressed with the Glass Doctor. We called on Saturday to try and get our car glass replaced. We sadly had to experience AI Generated response via texts. By Saturday afternoon, there was complete silence. Monday …

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Response from business owner

Todd, I'm sorry to hear about your experience with the A/I. Definitely a work in progress, but I am thrilled the staff was able to make up for that. Thank you for the business.

via Google
Rebecca Andrade
Rebecca Andrade

Great customer service. Highly recommend!

Response from business owner

Thank you Rebecca.

via Google
K B
K B

Great customer service. Very helpful with our insurance agent.

Finished the job before estimated time.

Response from business owner

So glad we were able to help you with your glass needs.

via Google
Chris Weatherby
Chris Weatherby

Tyler did an awesome job replacing my truck’s windshield on a Saturday morning – really appreciate the friendly service and excellent work!

Response from business owner

Mr. Weatherby, so glad to hear you had a great experience. We look forward to helping you with any future glass needs.

via Google
marlene latham
marlene latham

I highly recommend Glass Doctor. Their crews are very well trained, polite & professional . They replaced the rollers, etc on my 25 year old Milgard patio slider when I was told by other companies that it couldn’t be done….*** 5 stars to…

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Response from business owner

Ms. Marlene, thank you so much for that kind review. I am thrilled that we were able to help you with your patio door rollers.

via Google
Leylandman1
Leylandman1

Tyler and Jake, came to my house after I broke my bedroom window. It was fixed in a timely manner at a reasonable price.

Response from business owner

Thank you for that kind review.

via Google
jose castano
jose castano

I called them and left message and inmediately they called me back to set appointment for measuring the window and within a week they came to replace broken glass and installed new one. I would sure call them again

Response from business owner

Jose, Thank you for awesome review!

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Dan Costa
Dan Costa

They are fast, excellent work and kind ! The best of the best all around!

Response from business owner

Dan, thank you for the kind review.

via Google
Linda B.
Linda B.

very professional! knowledgeable! will use them for all my glass needs

Response from business owner

Thank you Linda.

via Google
Anna Lee
Anna Lee

My local Glass Doctor got me today for an emergency fix. I needed to be able to get back to my son in the hospital and they squeezed me in. Jennifer was amazing, helpful and so kind with me.

Response from business owner

Anna, I am so glad we were able to help you today. Glass Doctor wants you to know you are in our thoughts and would like to wish your son a very speedy recovery.

via Google
P Watkins
P Watkins

Responded quickly and did what they said they would do and did so on time. I had a number of questions about the project and they were all answered. Pricing was reasonable. Installation was quick and clean.

Response from business owner

Thank you for the kind review Mr. Watkins. Enjoy the slopes this winter.

via Google
Moto Coco
Moto Coco

Jake was awesome.. kept me updated on time frame with actual phone calls! Quality job..I will be back for my other vehicles using water leak tests on your facility site! Thank you!

Response from business owner

We were happy to help. I will let Jake know, "job well done"

via Google
Audrey Richardson
Audrey Richardson

Extremely helpful, knowledgeable and great service.

Response from business owner

Thank you Audrey, it was a pleasure helping you with your glass needs.

via Google
Mercedes Perez
Mercedes Perez

Great customer service and very fast turn around time to replace my windshield. I would highly recommend them to anyone!

Response from business owner

Thank you for the kind review Mercedes. It was nice to meet you both.

via Google
Judy Long
Judy Long

GLASS DOCTOR Jackson CA awesome people, great job! Fixed my car window quickly and almost can’t see the chip in the glass.

Response from business owner

Thank you Judy, it was a pleasure helping you with your glass needs.

via Google
Marjorie Clay
Marjorie Clay

Great service and friendly staff. Great job done on my windshield!!

Response from business owner

Thank you Marjorie, we appreciate your kind words.

via Google
Kathleen Johnson
Kathleen Johnson

We will be using The Glass Doctor of Gold Country for all our window & screen needs.

I walked into Glass Doctor and asked what they could do to help me. I was pleased with the service. Thank you Glass Doctor !

Response from business owner

We are thrilled you had a great experience. Thank you Kathleen.

via Google
Tom Straling
Tom Straling

Stellar service!!!!

Response from business owner

Thank you Tom

via Google
Barnie Lara
Barnie Lara

Thank you so much to the staff at Glass Doctor of the Gold Country, special shout-out to Jennifer who actually called my insurance company while I stood there looking like a deer in headlights when asked if I had made the claim with my …

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Response from business owner

You are most welcome Mr. Lara. Have a great week.

via Google
Shannon Daley
Shannon Daley

Staff was friendly and the service was prompt and professionally!

Response from business owner

Thank you for choosing Glass Doctor. We are so happy you got friendly and prompt service. We look forward to serving you in the future for all your glass needs.

via Google
Bruce O
Bruce O

I’ve been using Glass Doctor for years. As usual, they got me in right away at my appointment time, and finished it beautifully within the prescribed time. I highly recommend Glass Doctor in this community.

Response from business owner

Bruce, it was good to see you again, thank you for the review.

via Google
aretta watson
aretta watson

Great customer service! They get you in and out.

Response from business owner

Thank you Aretta!!

via Google
Daniel L
Daniel L

Arrived scheduled time frame..called first..

Both (Jake & Brandon) efficient & paid attention to detail..vacuumed the entire front driver/passenger area including wiping dashboard of dust and project debris particles..making the windshield…

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Response from business owner

Thank you Daniel, I will let Jake and Brandon both know how pleased you were.

via Google
Linda Sellers
Linda Sellers

Glass Doctor did a great job installing a new windshield on our Subaru. Thank you, Glass Doctor!

Response from business owner

Thank you Linda, enjoy that new windshield

via Google
LinnieRae P
LinnieRae P

Great people. They helped my husband with an issue. They resolved it with a telephone call. Shield replace in under the 2 hrs. Plus they gave us a can of window cleaner. Thank you, Jennifer and your team at Glass Doctor.

Response from business owner

Thank you for the kind review.

via Google
Jeff Anderson
Jeff Anderson

In and Out , very quick and proffesional

Response from business owner

Thank you Jeff

via Google
John Fedi
John Fedi

Staff was on time. Took measurements and made the payment deposit easy. Installation was done in a timely and professional manner. I would highley recommend glass doctors.

Response from business owner

Thank you John for the kind words.

via Google
Jason Parkey
Jason Parkey

Service and product were above and beyond!! Definitely will be a returning customer.

Response from business owner

Thank you Jason, we look forward to future business.

via Google
Belinda Shimada
Belinda Shimada

Great customer service and work performed.

Response from business owner

Thank you Belinda

via Google
Josh Setters
Josh Setters

I'm a project manager for a roofing contractor and needed a repair done for a customer. I was very impressed from start to finish with both the professionalism and the customer service. I would highly recomemd... Reasonable pricing as …

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Response from business owner

Thank you Josh!! I would happy to let the staff know, "job well done"

via Google
susan babson
susan babson

Efficient. Friendly They did an incredible job

Response from business owner

Thank you Susan, we appreciate your business.

via Google
Ashley Deaver
Ashley Deaver

Great service and good prices! Very helpful staff inside, helped us get a new store front door installed. 10/10 would recommend this company for any glass needs!

Response from business owner

Thank you Ashley for this very nice review. Happy 4th

via Google
Curtis Holmes
Curtis Holmes

Always fantastic and friendly service at a fair price.

Response from business owner

Thank you Curtis

via Google
Terri Douglas
Terri Douglas

Excellent customer service from estimate to installment of sliding glass door!!

Response from business owner

Thank you so much for your kind words, Terri. We're thrilled to know that you had an excellent experience from estimation to installation of your sliding glass door! Your satisfaction is our top priority.

via Google
Kerry Worgan
Kerry Worgan

Great customer service, technician explained the process and some minor details prior to the install and then did a great job replacing the windshield and was done an hour before it was promised!

Response from business owner

What a kind note, Thank you Kerry

via Google
Colleen Burchette
Colleen Burchette

Jake arrived early and got the window fixed fast!

Response from business owner

Thank you Colleen.

via Google
Anna Mudd
Anna Mudd

The staff was very kind and the gentleman that worked on my glass did a wonderful job!

Response from business owner

Thank you Anna, we very pleased you had a great experience.

via Google
Julianne van Leeuwen
Julianne van Leeuwen

Extremely professional, courteous and clean.

Response from business owner

We appreciate you taking the time to share your feedback. Thank you for choosing Glass Doctor!

via Google
Robert Shinkle
Robert Shinkle

Very friendly and excellent workmanship.

Response from business owner

Thank you for taking the time to share your feedback! We appreciate you and we are glad to have given you a positive experience.

via Google
Tonja Peterson
Tonja Peterson

Absolutely the BEST windshield replacement service center ever! Thank you!

Response from business owner

We are so glad to hear this feedback! Thank you for your kind words and we are so thrilled that we could be of help to you.

via Google
Annalisa Collins
Annalisa Collins

All taken care of. Thank you

Response from business owner

Thank you for choosing Glass Doctor! We are here to take care of any future glass needs you may have regarding auto, home and business.

via Google
Jessica Allen
Jessica Allen

They got us in by the next morning and had the glass replaced within just a couple hours. Quick and easy. Only complaint is I found shards of glass in my front seat. Otherwise everything was great!

Response from business owner

Thank you for the kind review, we greatly appreciate your honesty and feedback. We apologize about the glass shards, please feel free to come on over to our shop and we can gladly clean that up.

via Google
Kevin Day
Kevin Day

Tyler was incredibly helpful, professional and friendly. Stellar customer service!

Response from business owner

Thank you for sharing! We appreciate your honesty and we hope to help you with any future glass needs.

via Google
Connie Biehle
Connie Biehle

Very professional. We have used this company exclusively foe replacing windows that have failed. Katie ,in the office, is efficient and always returns calls

Response from business owner

Thank you for your kind feedback! We are beyond happy to hear that our company can provide to your needs.

via Google
Michael MacDre415
Michael MacDre415

Beautiful Service and people.

Response from business owner

Glass Doctor appreciate your kind feedback! We hope to assist you in the future with any more glass needs of yours.

via Google
Steve Dollens
Steve Dollens

They provide us with a quick and well-made solution to our needs. Thanks for a great job.

Response from business owner

Thank you for taking the time to give us feedback on your experience. We are so glad to hear that we fulfilled your needs and we hope to be your choice again for any future glass work.

via Google
Chidiebere Nwosu
Chidiebere Nwosu

Proverbs 10:22 The blessing of the LORD brings wealth, without painful toil for it. God has blessed my household through an Expert Forex trader

Mrs. Kathrine Lucas who I came across while searching for top Bitcoin entrepreneurs. She traded …

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Denise Hayes
Denise Hayes

The installer was very professional, on time, and went above and beyond in repairing my window and removing the boards used prior to repair. Highly recommend

Response from business owner

We really appreciate reviews like yours, and thank you for taking the time to respond to us. We are happy to hear that we could fulfill your needs. Thanks for choosing Glass Doctor!

via Google
Bryan Collins
Bryan Collins

Excellent

Response from business owner

Thank you for your much appreciated feedback!

via Google
Sondra West-Moore
Sondra West-Moore

Professional, clean, quick, excellent!

Response from business owner

Thank you for your feedback and for choosing Glass Doctor! We are glad we could assist you and we hope to be your choice again in the future.

via Google
Rick Love
Rick Love

Last week I woke up to a crack across my windshield from the cold weather. I called glass doctor of Amador County before I even called my insurance. They called my insurance with me and got me in on the second business day. Not to mention, …

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Response from business owner

What a wholesome review! We greatly appreciate your feedback and we are so glad to hear that we could provide you with quick services. We hope to help you in the future with any more glass needs, thank you for choosing Glass Doctor.

via Google
Jennifer Genovese
Jennifer Genovese

Great customer service! On time, friendly, professional! Perfect install and timely! Will use again and again!

Response from business owner

Thank you for such a wonderful review. We are so happy to hear that your experience with us went well! Thank you for choosing Glass Doctor.

via Google
Suzanne Aikin
Suzanne Aikin

The office person was friendly and professional. I told her about the crack in my windshield. She handled everything including the call to the insurance company. I had an appointment quickly in a just few days!

When I arrived, the …

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Response from business owner

We are so thrilled to hear such a lengthy and kind review! Thank you so much for taking the time to write this feedback. We are beyond happy to hear that your experience with us went well. We hope to assist you with any future glass needs!

via Google
John Westphal
John Westphal

Easy, friendly, efficient, professional

Response from business owner

Thank you for your feedback! We appreciate your honesty and for choosing Glass Doctor. We hope to assist you with any future glass needs!

via Google
Jody Edmonson
Jody Edmonson

I was very happy with the service

Response from business owner

We are so thrilled to hear that your experience with our service went well. Thanks for choosing Glass Doctor!

via Google
Jennifer Garrett
Jennifer Garrett

Everything about the Glass Doctor was amazing! Definitely will use them again anytime I need glass work

Response from business owner

Thank you for your feedback! We are so glad to hear that our service was to your liking. You’re welcome to come back to us for any glass needs!

via Google
Jamie Hilborn
Jamie Hilborn

I had my car in to replace my windshield and they called me to tell me my oil cap was off and oil had sprayed all over!! They checked the oil to make sure I had enough in there to drive it. Thank you for going the extra mile!!!

Response from business owner

Thank you so much for taking the time to share your experience with us. We are glad that we could help, we strive to give our customers the best service.

via Google
rsthorpe
rsthorpe

Courteous, friendly & efficient.

Response from business owner

Thank you for your kind review and thank you for choosing Glass Doctor!

via Google
Patty Claveran
Patty Claveran

They were quick and very good. Very helpful.

Response from business owner

Your feedback is much appreciated and we are glad to hear you had a good experience with us. Thank you for choosing Glass Doctor!

via Google
James Stratton
James Stratton

Always great service

Response from business owner

Thank you for taking the time to share your feedback. We greatly appreciate it and we’re happy to be of help!

via Google
Patsy Walker Fine
Patsy Walker Fine

Did a great job on windshield repair. Fast, friendly, and affordable service.

Response from business owner

We greatly appreciate your review, thank you for your feedback! We hope to assist you with any future glass needs you have.

via Google
Chad Sandry
Chad Sandry

Great job. They came and had the window fixed in hour. Hopefully we don't have to use them again but if we do I call them again.

Response from business owner

We are glad to hear our service was to your satisfaction. Thank you for your honest review and choosing Glass Doctor!

via Google
Bill McDowell
Bill McDowell

Tyler was very professional and the job done. I highly recommend them

Response from business owner

We appreciate your kind feedback. Thank you for choosing Glass Doctor and we hope to assist you with any future glass needs!

via Google
Jim Owens
Jim Owens

Awesome installation of my windshield and fast ! New cars are rolling computers and certain adjustments have to be made for the electronics to work correctly, you scored the first time !!

via Facebook
Owen Brooke
Owen Brooke

Phenomenal experience. They know what they are doing, and they do what they say. Couldn’t be happier.

Response from business owner

We appreciate your review and your trust in our company. Thank you for choosing Glass Doctor!

via Google
Kevin Gommeringer
Kevin Gommeringer

Next day appointment, quick and easy repair and insurance claim assistance.

Response from business owner

Thank you for your feedback, we are glad to hear that our service was to your liking. We hope to see you again for any future glass needs!

via Google
Joe Wagy
Joe Wagy

Skilled techs and always good customer service.

Response from business owner

Joe, thank you for your kind review! We hope to see you again to assist you with any more future glass needs.

via Google
Jamie Scanlon
Jamie Scanlon

I'm so happy that I chose to go with the Glass Dr! They were professional, quick and my windows are amazing! Best part, it only took a few hours for all three windows to be replaced and now my living room is positively transformed. My …

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Response from business owner

We are overjoyed to hear that your experience with us went well! We strive to satisfy our customers and give them our best service. We greatly appreciate your review, and we hope to assist you with any future glass needs. Thanks for choosing Glass Doctor!

via Google
Jessica Alvarado
Jessica Alvarado

Glass doctor was amazing. They got in my right away and replaced my window right away so that I had my car back!

Response from business owner

We truly appreciate your kind review and we hope to see you again for any more glass needs! Thank you for choosing Glass Doctor of the Gold Country.

via Google