Glass Doctor of Mat-Su Valley's Customer Testimonials
From 399 reviews
Excellent and quality and prompt service. Customer service at the desk was great too! Glass for the wood stove is working great and so nice to see the fire so clearly! Thank you!
via 
Prompt and clean. Very good service!!
via
3rd time I have used Glass Doctor, always fast, friendly and efficient. Josh did a great job and ensured our satisfaction.
Response from
Thank you so much, Bruce, for your continued trust in Glass Doctor of Mat-Su Valley. We're delighted to hear that you've consistently experienced fast, friendly, and efficient service with us. It's wonderful to know that Josh did a great job and ensured your satisfaction. We truly appreciate your feedback and look forward to serving you again.
Kevin Tennant, Owner
via
Super great fast service! 👍 Thank you, Jason K for taking care of my baby!
Response from
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you were pleased with the fast service and that Jason K took great care of your vehicle. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.
Kevin Tennant, Owner
via
Tom and Josh and the whole crew were polite and professional and very helpful with our 1952 camper windows. Did great work, love the results!
Response from
Thank you so much for your kind words, Johnny. We are delighted to hear that Tom, Josh, and the rest of the team were able to assist you with your camper windows and that you are pleased with the results. Your feedback is greatly appreciated and we are thrilled to have been a part of your project.
Kevin Tennant, Owner
via
Cannot say enough good things about my experiences with Glass Doctor, I had glass replaced in my home and on my vehicle. My home glass replacement was truly awesome, both Josh and Justin were Great, very prompt, polite, knowledgeable about …
read more
Response from
Hi Katherine! Thank you for taking the time to review our services. We really appreciate your recommendation. Thank you for choosing Glass Doctor.
via
I’m probably just a 1 off based off past reviews but here’s my story.
This was a top rated company for glass replacements on Google. Called to get a quote and received an appointment for someone to come out in a pretty decent timeframe.
…
read more
Response from
Thank you for taking the time to review your experience with us. We treat each review, positive and negative, as an opportunity to learn and improve. We appreciate you for helping us in this endeavor. We were not good enough on this job, but we wont let it happen again.
via
Made an insurance claim to get the windshield replaced on my truck, they worked with my schedule for an afternoon appointment. As soon as I walked in, Jason took my keys and went to work. Just over an hour and I was driving away. Thank you …
read more
Response from
Thank You Shawn for trusting us to replace your windshield. We will be ready to do it again when your ready.
via
The staff was friendly and the work done for my windshield replacement was impeccable and quick!
Response from
Thank you for sharing about your experience! Quality service and professional technicians are what set us apart
via
Professional and courteous
Response from
Thank you for the wonderful feedback, Jim! We appreciate the opportunity to serve you as a customer of Glass Doctor.
via
The guy that they sent did the job flawlessly. Although he installed a nice clean window that now clashes with the other damaged dirty ones. Now I have to replace more.
Response from
Thank You Simon! When you are ready to do some more windows let us know. We look forward to earning your business all over again.
via
Very pleasant service. Agreed, arrived, did, left. Everything was very fast and high quality. Good price. I recommend.
Response from
We apricate you recommendations. "Agreed, arrived, did, left" may be one of the best complements we could get.
via
Great service!
Response from
Thank You Ellia!
via
Great service, professional, did what they said they were going to do and it cost what they quoted. As the terminator says, ‘I’ll be back.’
Response from
Thank you Isaac, Our goal is to service our community while maintaining our Code of Values.
via
I had my Toyota windshield replaced. I waited months for the original Toyota windshield to arrive from the states. Once it arrived, service was prompt and professional. Great business and would do business again in the future.
Response from
Mike, thank you for leaving a review. Sometimes it seems like to slow boat gets lost on the way to AK.
via
Fast and easy to deal with great service and experience
Response from
Thank You Darrell. Nobody likes broken glass, I'm happy we were able to make getting it fixed as easy as passible.
via
Since I live 60 miles north to have car repairs can be time consuming, however not only was my car towed expedicialy, Glass Doctor repaired my car in record time. And the guys in the office were the bomb!!!!! Of course I’ll recommend you …
read more
Response from
Michele, It cant be much fun to have a tree fall on your vehicle. Thank You for trusting us with your windshield replacement.
via
Glass Doctor was by far the best priced and highest value for a replacement window. Customer service was top notch. Justen and Tim were professional, on time and very efficient. The new window (2nd story)was installed in under an hour.
If …
read more
Response from
Thank You for taking the time to revies our services, and we always appreciate recommendations.
via
Great service! Faster than the eye can see!
Response from
Thank you for your review, Rich! Customer service is very important to us, and we are happy to hear you were pleased with your experience.
via
Fantastic, Outstanding, Quality of work the Team at Glass Dr preformed on my F150. My expectations of fixing my passengers windows after the angry Tree pulled a "KAREN" on me I thought I'd have to get a New door, but your team astonished a …
read more
Response from
I'm happy we were able to get your window installed.
via
Justen came out and replaced our window recently. He was polite, proficient and professional. We would definitely use Glass Doctor again.
Response from
Thank you for the wonderful feedback! We appreciate the opportunity to serve you as a customer
via
Justen Gobbi just finished installing a window in my home and he did a great job. He was polite, professional, friendly, worked efficiently, and cleaned up the mess afterwards. I’m very happy with Glass Doctor :)
Response from
Thank You Amber! If your happy then I'm happy
via
Justin gobbi was friendly, and quick
Response from
Thank you for sharing about your experience! Quality service and professional technicians are what set us apart from the rest
via
Justen Gobbi did an excellent job replacing our window today. He was in and out in less than 10-15 minutes. Left no mess. Justen was very professional, courteous and kind. Would use again if needed in the future.
Response from
Thank You Vika! Hopefully you don't need us too soon, but if you do well be ready to do it again.
via
Justen Gobbi showed up on time, was very professional, did oustanding work, finisheed the job fast, left the area clean.
Outsatnding Job! Highly reccomended!
Thank you.
Response from
Thank You Tim! We appreciate your review and recommendations.
via
We had to have a window replaced during the sale of our home and they had the consultation, window fabrication and install done within 3 weeks of our call. Everyone we talked to was professional and it was all way less expensive than we …
read more
Response from
Carly, Thank you for taking the time to leave us a review in the middle of your move.
via
I had two chips in my windshield repaired here today and I had a great experience. Tim was very friendly and knowledgeable on the phone, and did a beautiful job repairing the new chips. He went above and beyond to make sure I understood the…
read more
Response from
Thank you Allison. Nobody likes getting chips in their windshield, if we can make the repair process suck less, were going to do it every time.
via
Very quick and professional and close by,
Response from
James, Thank you for leaving us a review.
via
Glass Doctor was quick to repair our cracked window. Justen and Tim were prompt and professional. I would highly recommend this company.
Response from
Hi Sue! Thank you for taking the time to review our services. We really appreciate your recommendation. Thank you for choosing Glass Doctor
via
Excellent customer service. Friendly staff.
Response from
Thank you for your review, Will! Customer service is very important to us, and we are happy to hear you were pleased with your experience.
via
Very fast service at a reasonable price for a broken bedroom window pane. The installer, Justen, was very professional and efficient. Will call again for any future glass repair needs.
Response from
Thank You Kevin, Hopefully you don't need our services any time soon. If you do we look forward to earning your business again.
via
Very responsive, great guys! Fast, clean work. Love supporting local!
Response from
Thank You Kayce. We love supporting our community.,
via
We love your work and prices. Justen Gobbi was very pleasant and fast. We will keep using your company and requesting Justen. Thank you.
Response from
Thank you for sharing about your experience! Quality service and professional technicians like Justen are what set us apart from the rest.
via
Justen G. Was super helpful with replacing a window in my home. Great communication and went out of his way to ensure everything went smoothly. I had called 3 different companies who just wanted to upsell things and Justen understood …
read more
Response from
Thank You Hollie. I also dislike the upsell angle. We just want to give our customers a fair price for quality work.
via
In and out in one day,
Awesome costumer service!!
10/10 !
Response from
Thank You Alex! Same day jobs don't always work out, but it sure is nice when they do.
via
They came out measured our broken window in an hour or two I received a quote for a reasonable price. The entire process to repair the window took under 30 minutes and I was treated kindly by everyone there. I would definitely recommend …
read more
Response from
Thank You Stitch! I believe that how you feel when the job is done is just as important as the glass we install.
via
Recommended – Justin gobbi shows half hour early, really nice, friendly, replaced the window with in 15-20 minutes, the window looks new, didn't cost alot for the window, thank you glass Dr.
Response from
Austin, Thank you for trusting us to "fix your pains"
via
Good company with great installer Justin
Response from
Thank You Les.
via
The experience was great! The technician, Justen Gobbi, was very proficient and professional. It was nice having the same person do both the initial evaluation and work. He arrived at a decent time, knew exactly where to go, and what needed…
read more
Response from
John, Thank you for taking the time to let everybody know about your experience with us. If you ever need our services again, we look forward to earning your business all over again.
via
They were great from scheduling to fixing my windows . Always professional. Would reccomend them over anyone else
Response from
Thank you Kyle, Hopefully you don't need any more door glass replacements on your truck.
via
The guys were very professional and got me in and out fast and handled all the paperwork. I'd highly recommend!!
Response from
Paul, Thank you for trusting us to replace your windshield.
via
Justin arrived early and had the window in our house replaced in no time. We are very happy with the professional quality of work and customer service. Thank you Glass Doctor of Mat-Su!
Response from
Thank You Chara, I appreciate you choosing Glass Doctor for your window replacement.
via
Great and timely service! Justen and Tim came and got the job done in no time flat! Left the place clean 👌 an one happy customer 😀
Response from
Adam, "Happy Customer" is the best complement we can get.
via
Justin and Tim installed several windows. they were fast, knowledgeable and efficient
Response from
Thank you for the wonderful feedback, Tom! We appreciate the opportunity to "fix your panes"
via
Designed and built as described. Workmanship was excellent.
Response from
Thank You Johnnie. It is fun to work on projects like yours.
via
Justen was great!!! He called saying he was ahead of schedule. Once here, the window was removed and replaced quickly. No mess and he even cleaned my window seals for me. Thank you for doing such a great job.
Response from
Thank you for Deborah! Customer service is very important to us, and we are happy to hear you were pleased with your experience.
via
Excellent customer service, went above and beyond to make sure the windshield was mounted properly
Response from
Thank you! Jason takes great pride in his windshield installations.
via
Justen was in and out in under 10 minutes fixing our window. Very efficient service and easy to schedule (free) estimates. Highly recommended
Response from
Hi Tristen! Thank you for taking the time to review our services. We really appreciate your recommendation.
via
Fast and professional service, highly recommend for home window replacement. Thanks
Response from
Thank You William! I appreciate you sharing your experience with Glass Doctor
via
The Glass Doctor of Mat-Su Valley was a great experience for us! They answered the phone, came out to take a look and even cleaned away the shattered glass. Later they gave us a very reasonable quote and proceeded with the job as soon as …
read more
Response from
Thank you for the great review. All of us take pride not only in the glass we install, but how you feel when the job is done. I'm happy we got it right.
via
Justen and Jason did a great job on the replacement glass on our green house. Highly recommend them.
Response from
Sharon, Thank You for taking the time to revies our service.
via
Glass Doctor did an excellent job of replacing two very large picture windows in our house. In spite of complications, including the fact that the house is on an island, their team handled everything, from initial measurements to clean up …
read more
Response from
John, I know we had a little hiccup on this one. I'm happy we were able to take care of it and earn your recommendations.
via
Tim and Justin were so lovely, punctual, and fast. We had a large window break on our house and it was replaced in under 2 weeks. I would highly recommend them.
Response from
Thank You Rachel. Nobody likes having to replace broken glass, we try to make it as painless as possible
via
Great service, good people and very knowledgable!
Response from
Thank You for leaving a review of our services
via
Very prompt and complete service, came right away to take measurements. The glass came a week faster than predicted and was installed the next day! No mess or problems at all!
Response from
Thank You Jona. I'm happy we could get your window replaced in a timely manner.
via
On time, on budget, quality
Response from
Thank You Aspen, we look forward to working with you on your next project.
via
I am very satisfied with Dr. Glass. Available sooner than anticipated to complete the job, and the associate was done in no time at all. Great guy, great company. Strongly recommend. They saved the day.
Response from
Jacob, Thank you for taking the time to review our services, and your recommendations.
via
10/10 experience. Justen the installation tech was quick, efficient and professional; everything you could possibly want from a window replacement.
Response from
Thank You Josiah. I am happy we were able to make this experience as easy as possible.
via
Very impressed with Glass Doctor of Mat-Su Valley, they were able to get me in short notice and worked with me on having to pick up after hours. Didn't even have to pick it up late, they replaced my windshield in about an hour and had it …
read more
Response from
Kyle, Thank You for choosing us for your windshield replacement.
via
Quick, great customer service, very accommodating, and probably the best price in the valley. I highly recommend them!
Response from
Lien, Thank you for the wonderful review. I'm grateful for your recommendations.
via
It was a pleasure doing business with your company. Our replacement door arrived about 2 weeks earlier tha
n expected and was installed quickly by Justin Gobbi. No hassles, no mess to clean up. Thanks!
Response from
Karen, We try to make the experience of working with us as easy as possible. I'm happy we nailed it.
via
Glass doctor of Wasilla did an excellent from the first phone call I made. Glass was ordered, arrived on time, scheduled and Justen came a little early and had it replaced in no time at all. Highly reccommed Justen and the Glass Doctor.
Response from
Thank You Al, Thank you for sharing about your experience, people like Justen are what sets us apart.
via
Justen Gobbi did an awesome job! He had the old window out and the new one back in in record time. It even closes better than it had before the glass was replaced. He was very professional, I would use Glass Doctor again and highly …
read more
Response from
Hi Steven! Thank you for taking the time to review our services. We really appreciate your recommendation.
via
Thank you Justen Gibbi for a great job on the window replacement Look Sg So good and clear! FAST, EFFICIENT & cleaned cleanup. Justen great chatting with you for the other advice and suggestions on the back splash! They should have more …
read more
Response from
Thank You Dianna, Customer service is very important to us, and we are happy to hear you were pleased with your experience.
via
Everyone I was in contact with at Glass Doctor was very courteous.. They were very prompt on ordering a new window replacement for my broken window and Justin did a great job installing it. I highly recommend this business for your glass …
read more
Response from
Thank You Gloria, I am happy we were able to make your window replacement as painless as possible.
via
The office had no problem coming out to Willow. They sent Justen out to measure the window. Ordered the glass & was accurate with the dates expected for all the work performed. Justen was always polite & professional. He replaced the window…
read more
Response from
Max, Thank You for taking the time to leave a review. I think Justen likes the drive to Willow, If any of your friends or neighbors need glass we would be happy to do it.
via
Justen with Glass Doctor arrived on time, did a very efficient installation of two windows in our home and left everything clean. Absolutely excellent service!
Response from
Thank You Patricia, Customer service is very important to me, and I am happy to hear you were pleased with your experience
via
Justin and Travis did a great job! Very professional, speedy and thorough.
Response from
Thank you for sharing about your experience! Quality service and professional technicians are what set us apart from the rest. Thank you for choosing Glass Doctor
via
I had Justin come out and replace my back door glass. He was very professional and punctual. He did a really good job. I would highly recommend glass Dr anybody need glass work done.
Response from
Grace, Thank you for taking the time to review our services. We really appreciate your recommendation. Thank you for choosing Glass Doctor
via
Tim & Justin did an amazing professional job with friendly customer service while giving a quote, installing and clean up. I highly recommend this team of professionals in the MatSu for fast, friendly no hassle services at competitive …
read more
Response from
Tam, thank you for taking the time to recognize our team of professionals here at Glass Doctor of the Mat-Su Valley with your kind review. I will pass along your praise to my team. Hope you don't need any more home windows anytime soon, but we're here if you do!
Kevin Tennant, Owner
via
We had a great experience with Glass Doctor of Mat-Su valley. The quote took less than 10 minutes and our new window was ordered and arrived early. Tim and Justen quickly and perfectly installed the new window, which happened to be on our …
read more
Response from
You are so welcome and thank you Roxie for your review of our staff and service. I will pass along your kind words to my techs that were there as well as the rest of the team it takes to take the calls, order the home windows and of course manage all that's going on. I sure hope you don't need to order any more home windows anytime soon, but if you do, we sure hope our service has earned us any of your future business.
Kevin Tennant, Owner
via
Customer service was great kept me informed when my windshield came in called me to make appt when it arrived. Friendly service.
Service was speedy fast!
Response from
Thank you for your kind feedback Cheryl. Fast, Friendly Service are more than just tag lines for us here Glass Doctor. Hope you don't need a new windshield anytime soon, but we're here if you do.
Kevin Tennant, Owner
via
Professional and fair pricing. They got my widowed out and repaired in a timely manner and Justin the technician was very professional and proficient. Highly recommend
Response from
Justin is one of my greatest techs ever. He try's very hard to get reviews like yours and appreciates each one he earns, almost as much as I do. Thank you for taking the time to leave us a review for your home window replacement. Please let us know if you need any other glass services.
Kevin Tennant, Owner
via
Justin was efficient, clean and kind. Will use Glass Doctor again.
Response from
Thank you Kristi for your confidence in Justin and Glass Doctor of the Mat-Su Valley. And for taking the time to leave us such a nice review. Please let us know if we can be of further service in the future.
Kevin Tennant, Owner
via
Fast, friendly service. Everyone I spoke to from scheduling to the customer service in the shop was amazing. They worked quickly got me in and out of there in a timely manner.
Response from
Thank you Shannon!! Fast, Friendly Service is way more than just a motto from our Franchisor; It's how we operate. Big city service with small town friendly staff. Sure hope you don't need any glass repair soon, but we're here if you do. Thank again!!
Kevin Tennant, Owner
via
Justin fixed 2 of my windows today. He did a wonderful job. Thank you. Hopefully I won't get another broken window but if it happens I will go through them again.
Response from
We couldn't ask for a better review of our staff or services provided. Thank you for sharing your home window repair experience for other to benefit from. We appreciate your business very much.
Kevin Tennant, Owner
via
Justin did a great job!!!
Response from
Justin is a rock star when it comes to home window repair or replacement. Sure appreciate you taking the time to leave him, and us here at Glass Doctor, a very kind review of our services.
Kevin Tennant, Owner
via
Today Justin from Glass Doctor of Mat-Su Valley came out and replaced a large window for me. He was professional, courteous and kind. Also Justin was very nice about taking a minute to come in while we penned up our problem dog. My …
read more
Response from
Thank you Amber for taking the time to recognize Justin and the fine work we all know he does here at Glass Doctor of the Mat-Su Valley. He truly is a rock star and one of the finest employees I've ever had.
Kevin Tennant, Owner
via
Everything went smooth and as promised. The Shower door turned out excellent. Thank you Justen and Tim.
Response from
Pretty sure sure Justin enjoys doing new shower installs more than anything else we do. It's always more fun to create custom showers from glass than repair glass, which is what we do a lot of here at Glass Doctor of the Mat-Su Valley. Hope you get many decades of enjoyment from your new shower.
Kevin Tennant, Owner
via
Fast and friendly service for a 2006 Subaru!!!! Not your most recent model.
Response from
We sure love to hear people repeat our corporate tag line of Fast, Friendly Service! To all of us here at Glass Doctor of the Mat-Su Valley, we think those are way more than just words. It's what we do. Thank you for leaving us such a kind review and I can promise we have done vehicle windshield way older than yours.
Kevin Tennant, Owner
via
Very prompt returning phone call after an email inquiry was sent. The whole team had great customer service and helpful attitudes! Will be using them again
Response from
Thank you Alex!! This is just the kind of reviews we need to share with the rest of the folks in the valley what a great team of locals we have working at Glass Doctor of the Mat-Su Valley. Appreciate your feedback very much!!
Kevin Tennant, Owner
via
Justin did an excellent job on our home window replacement. It amazing how clean & clear it is. The new screens were also very well done. Thx guys.
Response from
Justin is a rock star member of my team of service professionals here at Glass Doctor of the Mat-Su Valley. He as well as myself enjoy getting feedback like this and we appreciate it very much. Please let us know if you ever need our window screen or house window services again.
Kevin Tennant, Owner
via
They took care of everything! Very easy to work with!
Response from
Theresa, Thank you for taking the time to tell people about your windshield replacement.
via
Justen Gobbi did an excellent job replacing our window. He was in and out in less than 30 minutes. Left no mess. Very professional. Would use again if needed in the future.
Response from
Thank You Stevie. I never get tired of hearing how our staff is going above and beyond.
via
Justen and Jason are awesome!
They were on time and were done in no time at all!
I will always recommend using the Glass Doctor!
Response from
Thanks for the recommendation Barbara.
via
Justin came out and replaced one of our homes windows today. Very professional, friendly, and fast. We had a good experience with Mat-Su's Glass Doctor.
Response from
Thank You for the review. Your experience with us is just as important as the glass we install.
via
Great experience, very friendly. I got an appointment within a few days of calling. What really stood out was the price they quoted me was for a windshield with a front camera. When they found out my truck did not have the camera they …
read more
Response from
Thank You Mark, Life is too short to try and take advantage of our community.
via
Excellent service and an at least fair price. Will use Glass Doctor for all of our glass needs from now on, home or auto.
Response from
Keith, Thank you for taking to time to share your experience. Hopefully you don't need us any time soon, but if you do well be ready to earn your business over again.
via
Quick, quality, and friendly service from Glass Doctor for my rock chip repair. They worked directly with my State Farm insurance which made the process super easy!
Response from
Chelsey, we have found out the easier we can make it the happier our customers are. Its a win win
via
I would highly recommend Glass Doctor. We had a big picture window get broken/cracked. They came out right away.....measured it, ordered the correct size, installed it. Very happy with the project. Thank you very much. Great people to do …
read more
Response from
Thank YOU for leaving us such a stelar five star review. My team and I appreciate your feedback, as do the future customers who look to reviews like yours when making a decision. Have a great day and let us know if you ever need any glass work done.
via
Got a quote they ordered the glass came and installed it. Smooth transaction good service.
Response from
Thank You Russell. We try to make things as easy and smooth for our customers as possible.
via
I called and needed a windshield replaced and everybody that I talk to could not get me in, the folks at Glass doctor made room for me to get my windshield done the same day very reasonably priced awesome service and very quick would highly…
read more
Response from
Russel, I'm glad we could squeeze you in. Thank you for sharing about your windshield replacement.
via
They are fast friendly and did amazing with my windshield
Response from
JW, Thank you for taking the time to leave us a review.
via
Super quick and easy appointment. They were able to work my car in on short notice and get my windshield replaced quickly.
Response from
Thank you for the wonderful feedback! We appreciate the opportunity to serve you as a customer
via
Couldn’t be happier with the service I got from Glass Doctor of May-Su Valley. Justen came out for a quote and was very professional and friendly. Ordered the glass and it came in exactly when I was told and then Justen and Tim were out …
read more
Response from
Thank you Eric, Customer service is very important to us, and we are happy to hear you were pleased with your experience.
via
I had a broken pane in my large 3 piece living room window. All other companies said they had to tear out the whole window to fix it, which was not cheap. Justen came out to inspect it and installed a new window pane in under 2 weeks. …
read more
Response from
Marry, We believe in replacing what's broken, not trying to gouge people in their time of need.
via
Very friendly and professional group of guys! Thanks I can see clearly now!
Response from
Thank you for telling people about your experience
via
Great service and easy to work with. Quality work for both windshield replacement and chip repairs.
Response from
Chris. We try to make things as simple as possible for our customers.
via
Glass doctor did a fantastic job with my shower enclosure! Justen and Tim were very efficient and the enclosure install was very professional!
Response from
Thank You Mark. We really enjoy doing custom showers.
via
Hands-down, the best windshield replacement service I’ve ever had! The staff was absolutely amazing and a pleasure to deal with!
Response from
Thank You Casey, I am happy we were able to make your experience pleasurable.
via