Customer Testimonials | Glass Doctor of McAllen

Customer Testimonials

From 279 reviews
Adrienne Roll
Adrienne Roll

I had requested that they provide both tint on my house windows as well as sealing a leaking window. The techs arrived right on time. They provided awesome service. I would recommend this business to everyone. Thank you, Glass Doctor!

via Google
Connie Neal
Connie Neal

Great job. Jay and Jessy did a great job.

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Meghan Murphy
Meghan Murphy

Great customer service, they got me a quote fast order. I had to have it custom made and the turn around was just about a week. Install was fast and very professional. Cleaned up not only after themselves but also cleaned up from the …

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Victoria Quintero
Victoria Quintero

(Translated by Google) Excellent service, I made my appointment and they attended to us at the indicated time and the work was 10/10

Thank you very much, I will always return.

(Original)

Excelente servicio, hice mi cita y nos atendieron en…

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Moby Richard
Moby Richard

Had my RV windshield replaced and they did a great job! Friendly and professional! Highly recommend them!

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Edgar Gonzalez
Edgar Gonzalez

Great service, cleaned up after themselves. Prompt and Very Polite

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Robbie Pickens
Robbie Pickens

Excellent expirience! I called and they came out same day to look and measure my front door glass that was badly broken. The techs were super friendly and professional. They ordered the glass and installed it way in just a few days way …

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Response from business owner

Thank you for your business Robbie, We are pleased to hear you are satisfied with our services! Please keep us in mind for future glass inquiries.

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gabe branca
gabe branca

Jay and Arnold were great! Arrived on time, changed the glass panel that was broken, and left the place spotless. I sincerely recommend them!

Response from business owner

Thank you for choosing Glass Doctor! We are pleased you are satisfied with our services:) Please keep us in mind for future glass inquiries.

via Google
Rebecca M
Rebecca M

Everyone I dealt with at Glass Doctor was professional and friendly. The technician who came over for the initial assessment measured the windows we wanted replaced and explained the install process for us. On the day of install, two techs …

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Response from business owner

We are pleased you are satisfied with our services! Please keep us in mind for your future glass inquiries (windshields, glass panes, mirrors, patio and shower doors, etc.) Thank you for choosing Glass Doctor:)

via Google
Marittza Adame
Marittza Adame

The staff were very respinsive and professional. Follow-up calls with delivery details were excellent. I will definitely be calling them for any glass projects in the future.

via Google
Joel Hernandez
Joel Hernandez

Two home windows were replaced. Excellent service, very reasonable prices. Technician was very professional and organized.

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Gail Matson
Gail Matson

They were very helpful

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Avelina Hernandez
Avelina Hernandez

Wow. To find a good place to get anything done for you in the valley in Texas is very difficult. Glass doctor is amazing. Not only are they so professional but they have employees that care and take pride on their work and reputation. Thank…

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Robert Coakley
Robert Coakley

Two insulated windows on my motorhome needed replaced.

Instead of rushing to get the job done, they waited for the perfect weather. Technician left zero evidence he was there.

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linda grisaffe
linda grisaffe

They were wonderful. They were able to replace the strips on the window after another glass company took them and would not return them. The tech knows his business and office staff was great too.

via Google
Kris Garcia
Kris Garcia

Took in a 20 year old truck. I thought a windshield replacement was hopeless since it had rust. Technician (Jose) was so kind and knowledgeable. He did his best to provide the best solution for me. He gave me options and kept me informed …

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Kevin Naumann
Kevin Naumann

Very good place to do business with.

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foreverbebe7
foreverbebe7

(Translated by Google) Super happy with service. I got a table top. Excellent service! Amazing quality! Mr Jessé was very professional and took care of everything.

I loved the service. Grab the table top. The service was excellent and of …

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Zeke Gutierrez
Zeke Gutierrez

Was able to fix my son‘s window with no problem and great customer service thank you so much.

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Denise Harter
Denise Harter

So far got reasonable estimate for work and double checked it can be done safely on site

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Abi Mar
Abi Mar

I love that they work very fast. From the time the installer got home to the time he left it was a little over an hour and it was a big picture window. He cleaned all the pieces of broken glass and cleaned the new glass after installing it…

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Nikki Ceppaglia Irvin
Nikki Ceppaglia Irvin

The guys showed up on time, even called beforehand. When the job was completed it looked great... until we noticed a flaw in the glass. Luckily they had another piece of glass on van and had the damaged window out & new piece in within …

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Raul H Gonzalez
Raul H Gonzalez

Very professional job to replace my glass coffee table. The van pulled up and the worker did the job right in my driveway. I didn't have to go to the store to get it done. Highly recommended.

via Google
Ruth Deckard
Ruth Deckard

Got to us quickly and did a great job. Easy to work with.

via Google
Robert Opansky
Robert Opansky

Glass Doctor went out of their way to make sure that my new windshield was an exact duplicate of the one that needed replacement. Their installer was courteous, friendly and very professional. I would gladly use them again, should the …

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Carlos Cordova
Carlos Cordova

Very professional, and great prices!

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Jese Espejel
Jese Espejel

I love their service. Zab in the front desk is very knowledgeable, nice, and helpful. This combined with an extremely skilled technician deserves nothing less than an excellent review and recommendation

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R Flores
R Flores

Called to get a repair estimate, and after sending pictures and explaining what I wanted, a quote was given and a time for fixing the broken glass was discussed. When they showed up for the repair, it was carried out quickly and efficiently…

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Steve Miles
Steve Miles

When I called to get an estimate they arrived the following day. A quote was received two days later with complete information on cost, expected time to complete and warranty. Upon arrival they called for an installation time. The …

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Cassandra Cerda-Cavazos
Cassandra Cerda-Cavazos

I just had a bedroom window replaced by The Glass Doctor. From the start, the receptionist who answered my call was very helpful and explained all of my options for replacing the window in depth. She made the process fast and simple.

Jese …

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Elena Venegas
Elena Venegas

We purchased a glass tabletop to protect our dining room table. As a busy mom, I appreciated being able to text with the company to ask questions. The technicians were friendly and professional and came to our house to show us samples. To …

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Cliff
Cliff

We just had a picture window replaced by The Glass Doctor.

The lady who attended my call was very nice and did a great job. I gave her some measurements and she was able to provide a quote. It is a fixed window, with specialized …

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Sarah Shong
Sarah Shong

One of our double-paned windows lost its seal. Glass Doctor ordered a replacement and installed it. We were very satisfied with the whole process and attentiveness.

via Google
Tweetie Vu
Tweetie Vu

Got referred from a friend. I am Very happy with the price, also very professional. Good quality of work!! Highly recommend to others!

via Google
Jessica Gaitan
Jessica Gaitan

Great quick friendly service. Rear vehicle window was shattered by weed eater debris. Replaced in less than an hour and a half.

via Google
Juan Avila
Juan Avila

The guys were very friendly and the price was reasonable.

via Google
Charles H
Charles H

Prompt service, had no issues with installment, and warranty is for 1 year.

ROMEO H
ROMEO H

Very professional and honest work

MVM I
MVM I

Easy to contact. the service was in a timely manner and I am very satisfy with the outcome. We definitely recommend you and use your services again

Hilda V
Hilda V

Service was great. Azeneth was very promt and professional in responding to my questions. Always kept me updated on the status of my order. There was a little delay due to the Covid situation but I have no complains as to the service. Will…

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DAVID L
DAVID L

Very quick, same day, excellent service!

Judith Moreno
Judith Moreno

Excellent and professional customer service. Almost immediate install in less than 24 hours for a home window repair. Extremely friendly and reasonably prices.

via Google
OCTAVIO S
OCTAVIO S

Friendly, fast, and professional service.

JUDITH M
JUDITH M

Fast and professional service! Reasonable prices- couldn’t ask for more.

JUAN P
JUAN P

Very good service

Jesé Espejel
Jesé Espejel

The attention to detail by their technician is second to none. He will work as fast as he can but rest assured your product will be as best as humanly possible. Definitely recommend them.

via Google
SYNEGRIS L
SYNEGRIS L

Great service! They were able to accommodate the completion of the installation to our schedule which we greatly appreciate.

JOE C
JOE C

The professional part of it.

RICARDO C
RICARDO C

Service is prompt and professional. Installer knows his job well and works quickly without wasting time

Martin H
Martin H

Responsive and quick. From Ana (who should get a raise) all the way to the installer were great!!! This repair was for my neighbor who my son accidentally used broke their window with his BB gun (lesson learned). Everyone was great!!! …

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Iris Gabbert (Greeb)
Iris Gabbert (Greeb)

When I called for a quote, the staff member was friendly and professional. I was able to get an appointment for the estimate the very next day. Plus, even though she gave me a only a 2 hour time window for that appointment, she still …

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IRIS G
IRIS G

Staff and technicians were friendly and on time. Turnaround time was fast and the work was done well.

PAT H
PAT H

Very professional and very good!

Michael I
Michael I

Great job on everything and very professional. Windows and solar screens turned out nice.

JAMES A
JAMES A

fast, good pricing and good employees

SARA J
SARA J

Great technician!

WILLIAM G
WILLIAM G

fast service, professional, friendly, good price

STEVE L
STEVE L

Very professional, polite, & fast. Thxs

JAMES B
JAMES B

Very pleased. Service very good.

Installer really great.

Thanks for service.

Larry H
Larry H

The technicians provided prompt service and were meticulous and thorough in the repair of a hidden frame window in my 5th wheel.

Derek J
Derek J

Pricing, service, and speed can’t be beat. I’m never going anywhere else but Glass Doctor!

David Cavazos (DCXRX)
David Cavazos (DCXRX)

These guys are the best. Professional, neat & clean timely service. Trust them.

via Google
DAVID C
DAVID C

professional and timely service. 5 stars

CARLOS M
CARLOS M

The easy way of communicating with your customers and promptness of giving information.

Larry E
Larry E

Despite the tragic experience of having our home burglarized Glass Dr did an awesome job securing our property and installing a replacement window/blinds insert.

Roel Rodriguez Jr.
Roel Rodriguez Jr.

Azeneth and Jefe are a pleasure to work with! They did my tabletop and trucks windshield. Top notch quality and professionalism. Would do business with again.

via Google
Susie P
Susie P

You were fast and very professional.

YOLANDA B
YOLANDA B

Can provide same day emergency services!

VANNIA C
VANNIA C

Honest

Quick

Fair priced

ELLIOT S
ELLIOT S

The quick response and the quality of service

Rosie M
Rosie M

Good clean service

KELLY V
KELLY V

Your customer service is great. I had to have alot of help picking out the new windows, had alot of change. The patience of your young lady was admirable. Now let's talk about the installation staff. 5 star job. Clean and need, no mess …

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Larry K
Larry K

Excellent interaction and customer service. Reasonable pricing and prompt service. I would recommend them to all my friends.

MEL M
MEL M

Very friendly staff and excellent service, very helpful

Enrique C
Enrique C

Rapid and complete service

LARRY S
LARRY S

The service was prompt and very professional. I’m totally satisfied with my glass table top. I would strongly recommend.

VIOLET W
VIOLET W

was very pleased.they did very good job of clean up.windows look very good .thank you.

Sandra's Channel
Sandra's Channel

(Translated by Google) EXCELLENT SERVICE, THE PERSON ON THE PHONE NAME AZENETH SUPER FRIENDLY, GAVE ME A LOT OF CONFIDENCE, ALSO THE PERSON WHO CAME TO INSTALL THE GLASS OF MY TRUCK, SUPER FRIENDLY, I AM VERY HAPPY, THANK YOU GLASS DOCTOR…

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MARIO S
MARIO S

Great customer service technician did a great job on repairing my window would highly recommend

Elizabeth Herrera García
Elizabeth Herrera García

Excellent service and they are on time. Highly recommended.

via Google
ALICIA R
ALICIA R

the gentleman came over to where I work and installed my windshield. Very professional. Thank you

JOHN K
JOHN K

I was kept well informed throughout the process, it was easy to schedule, the work was done efficiently and well and the technician cleaned up all the old glass.

Alicias Jewelry
Alicias Jewelry

Best service in town. highly recommend

via Google
CASA A
CASA A

Best Service in town

FRANCISCO H
FRANCISCO H

Very professional and did as promised. They where on time, very clean, and very friendly. I recommend this company to all my family and friends.

steven eguia
steven eguia

Great communication. Great service.

via Google
SOHAIL R
SOHAIL R

Very professional and timely service.

Sam G
Sam G

Excellent work.

TOYKA A
TOYKA A

The service was prompt, fast and professional.

LUIS Q
LUIS Q

services where awesome

JUDITH C
JUDITH C

They were on time, efficient, very organized, professional, and thorough. There prices were competitive also.

MerMe
MerMe

Very Very good service!! Azaneth helped me over the phone, she was great!! Prices are reasonable. Had to go back for a re vacuuming service and tech was great! No double charge or any shady fees. Would recommend!

via Google
Mark Mayhem
Mark Mayhem

They offer a Mobile Service and that's extremely convenient for me especially with my work schedule. The staff is friendly, instructions are formal and the work is done in a timely fashion. Thank you Glass Doctor!!!

via Google
KELLY V
KELLY V

Great follow up, great service. The installation was done perfectly. Your installer did a fantastic job. He cleaned up everything and everywhere he worked. Your staff in the office was also great. They ordered the Windows I requested and …

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MARK O
MARK O

You offer a mobile Service. That's very convenient. The work is done properly and within a timely fashion. Great business and the staff is very friendly. Thank you Glass Doctor!!!

PETER D
PETER D

These people are personable, honest and knowledgeable. I have done business with them several times, and is always a pleasure.

CONRAD B
CONRAD B

The responsiveness of the company. Prompt service and good customer service.

Brandon K
Brandon K

Outstanding service. Didn’t have to replace the door or glass just the rollers on my sliding door. They ordered the parts and a week later they were back and fixed my door.

LESLIE G
LESLIE G

Love that you came to where my vehicle was and I didn’t have to drive anywhere

RENE P
RENE P

Quick response, great service, reasonable price.